Soft skills, such as work ethic, interpersonal communication and conflict resolution, are becoming increasingly important in today's workplace. Research has shown that over 70% of employers value emotional intelligence over rational intelligence.

Hiring, developing, delegating, motivating, team building and problem solving are much easier if you have good soft skills. Getting along with people and displaying a positive attitude are skills crucial for success.

Organizations tend to assume that employees know how to behave on the job and expect people to understand the importance of being on time, taking initiative, producing high quality work, etc. But assuming that soft skills are universal leads to much frustration, especially in the cross-cultural context of foreign companies in China.

The Chinese education system has succeeded in developing technical knowledge and hard skills yet companies increasingly need middle managers, with analytical and creative skills, fluency in cross-cultural team management; good communicators able to motivate their team members through effective impact and influencing skills.

We take the time to discuss your soft skills development needs in depth and to interview various stakeholders, in order to fully understand your challenges and desired outcomes.

By doing so, we are able to design and tailor-make the training approach and content that best fits your expectations and preferences.

Hence, each training program is customized and unique.

What all the trainings have in common, however, is that they are experiential, interactive and practical, with participants engaging in group discussions, activities, presentations and role-plays.

We specialize in soft skills development around the following topics:

• Leadership

  Increase employee engagement and bring your leadership skills to the next level.

• Emotional and Social Intelligence

  Build strong relationships and understand others to communicate effectively, influence, motivate and resolve conflict constructively.

• Creative Thinking and Innovation

  Unleash your creativity, tap into your innovative thinking and enhance your problem-solving skills.

• Presenting Made Fun

  Adopt a positive mindset and use effective tools to deliver powerful presentations with ease. Understand how to adapt your message to your audience to achieve your objectives.

• Work-Life Satisfaction

  Increase your performance by becoming aware of your work style and habits. Apply tools to achieve more with less.

• Interviewing Techniques

  Gain deeper understanding of candidates through powerful questioning and thorough evaluation beyond resumes and generic answers.

• Team building

  Unleash your team's energy through collaborative means, improve interpersonal relations and social interactions within your team.

• Cross-cultural skills

  Equip participants (Chinese, Westerners) with the skills to better communicate with each other and understand cultural differences both in a work and a life environment.